Shipping Policy
At PLAYMAKR., we're committed to getting your order to you as quickly and efficiently as possible.
Order Processing
All orders are packed and dispatched from Sydney, Australia.
Orders are typically processed within 1–2 business days (excluding weekends and public holidays). Once your order has been dispatched, you'll receive a confirmation email with your tracking information.
Shipping Within Australia
Estimated delivery times:
- Sydney Metro: 1–3 business days
- NSW, VIC, QLD Metro: 2–5 business days
- Regional Australia: 3–7 business days
- WA, NT & Remote Areas: 5–10 business days
Delivery times are estimates only and may vary depending on your location and the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.
Free express shipping is available on qualifying orders. Any minimum spend requirement will be displayed at checkout.
Order Tracking
Once your order has been dispatched, you'll receive a tracking email allowing you to monitor your shipment from dispatch through to delivery. If you haven't received your tracking information within two business days of placing your order, please contact our support team.
Delivery Information
Please ensure your shipping address is accurate before completing your purchase.
PLAYMAKR. is not responsible for delays caused by incorrect shipping information or circumstances outside our control, including carrier delays, severe weather or public holidays.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us and we'll work with the shipping carrier to investigate your shipment.
Contact Us
If you have any questions regarding shipping or your order, our team is here to help.
Email: support@playmakrfootball.com.au